By using Decisive Fitness (decisivefitness.co.uk), you unconditionally accept the terms and conditions outlined below and elsewhere on the site. These terms apply to your use of our platform, and we reserve the right to modify, add, or delete them at any time.

Acceptance of Terms

To use decisivefitness.co.uk, you must agree to the following terms. Please review all product and service details provided on the relevant sections of the site carefully.

Our Role

Decisive Fitness acts as a facilitator, connecting you with vendors to complete transactions. We are not responsible for any losses, expenses, product quality issues, damages, or taxes incurred during your use of the platform. Any issues related to delays, non-deliveries, or service interruptions caused by vendors are beyond our control.

Limitations of Liability

Decisive Fitness will not be liable for any damages or losses you may experience from using our services, including but not limited to loss of revenue, data, or injury due to delays, non-deliveries, missed deliveries, service interruptions, performance failures, negligence, defects, errors, omissions, computer viruses, communication line failures, theft, unauthorized access, or breaches of contract or tort. This disclaimer applies to all causes of action.

Product Standards and Pricing

All products are checked and assured by vendors to meet the stated standards, quality, design, composition, style, or model. Prices and availability are subject to change without prior notice at our discretion.

Order Cancellations

Requests to cancel orders placed on decisivefitness.co.uk will not be accepted after 12 hours from the time of placement.

Order Refusals and Refunds

We reserve the right to refuse or cancel any order listed at an incorrect price or for any other reason, regardless of confirmation or payment status. In such cases, the payment will be refunded, and you will be notified.

Shipping Errors

If non-delivery or late delivery occurs due to your error (e.g., incorrect or incomplete name, address, or unavailable recipient), any additional costs incurred for re-delivery will be your responsibility.

User Information

You agree to provide accurate, authentic, and true information. Decisive Fitness reserves the right to verify details at any time. If any information is found to be false, we may reject your registration and deny access to our services or affiliated websites without prior notice.

Payment and Fraud

Decisive Fitness is not liable for any credit card fraud. The responsibility to prove non-fraudulent use lies solely with you, and you must use your own card for transactions on the site.

Uncontrollable Circumstances

We are not liable for delays or non-delivery of ordered goods by vendors due to events beyond our control, such as floods, fires, wars, acts of God, or other unforeseen circumstances.

Age Requirement

You certify that you are at least 18 years old or have the consent of a parent or legal guardian to use our services.

Complaint Period

We will not entertain complaints received more than 10 days after order delivery.

Clarifications

If you have questions or need clarification regarding these terms, contact us at care@decisivefitness.co.uk and await a written response before using the service.

Delivery Compensation

In case of non-delivery or late delivery, our liability is limited to the order value and does not extend beyond that amount.

Cashback Eligibility

Cashback offers are not applicable to orders placed via Guest Checkout. A valid login is required to avail of cashback benefits.

Contact Us

For further assistance, reach out to us at care@decisivefitness.co.uk.